Reference

Terms and Conditions for Your badak789 Account

These terms set out how your account works, what we expect from you, and what you can expect from us — covering everything from how DANA, OVO, and GoPay deposits are handled to how disputes are raised.

Account EligibilityDANA, OVO & GoPay DepositsWithdrawal ConditionsAccount Suspension TermsDispute Process
badak789 Terms and Conditions for Your badak789 Account
HOW WE HANDLE THIS

How We Manage Your Account and Data

These terms exist to keep your account secure and your transactions traceable. We hold only the account data needed to process your wallet transactions and verify your identity when you withdraw. Here is how each key area works in practice — and who to contact if something needs to change.

Data We Hold

We store your registered name, contact detail, and linked wallet — DANA, OVO, or GoPay — solely to process transactions and verify account ownership on withdrawal requests.

Account Security

Login sessions use OTP verification sent to your registered contact. Never share your OTP. If you suspect unauthorised access, contact live chat immediately to lock the account.

Data Retention

Transaction records are retained for as long as required by the applicable jurisdiction rules. You may request a summary of your account history through the support email listed in your account settings.

Requesting Changes

To update your registered wallet or contact detail, submit a request via email support with a copy of your wallet verification. Changes take effect after our team confirms the match.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, our support team handles queries specific to policy, wallet conditions, and account status. Reach us through the channels below and include your registered account ID and the wallet type you use — DANA, OVO, or GoPay — so we can locate your account faster.

Live Chat Open the chat widget from any page inside your account. Quote your account ID and the specific term you want clarified for a faster response.
Email Support Send your query to our support address found in your account settings. Include your registered wallet type — DANA, OVO, or GoPay — in the subject line.
Help Centre Our help centre lists common terms questions by category. Check the Account Rules and Wallet Conditions sections before raising a new ticket.

Common Questions About Our Terms

These are the questions we hear most often about account rules, wallet conditions, and how our terms apply day to day. If your question is not here, live chat or email support can walk you through it.

No. Your withdrawal must go to the same wallet — DANA, OVO, or GoPay — that you used to deposit. This is a verification requirement we enforce on every withdrawal request without exception.

We post updates to this page. Continuing to use your account after the update date means you accept the revised terms. If you do not agree, contact support before your next session.

No. Our terms allow one account per person. If duplicate accounts are detected, we may suspend both accounts and review any pending transactions under our standard policy process.

Contact live chat or email support with your account ID, the transaction date, and the wallet type used — DANA, OVO, or GoPay. Our team will check the transaction log and respond with a resolution path.

Only our authorised team members handling your account or transaction query. We do not share your wallet details with third parties outside what is required by applicable jurisdiction rules.

Yes. Access is available only where local law permits. If you are in an eligible region of Indonesia, including players in Batam, access follows the terms set out on this page.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.